The Executive Guide to IT Process Automation establishes the groundwork for orchestrating IT processes with a focus on business needs. Expert author Chad Marshall provides in-depth commentary that leverages industry best practices to demonstrate how an organization can increase the effectiveness of their IT systems, decrease their reaction times to new business initiatives, and enable the delivery of standards and compliance across the enterprise.

In addition, The Executive Guide to IT Process Automation delivers a road map for the automation journey that evaluates process maturity and provides insightfully crafted IT process definitions to enable ITIL and ITSM. The guide goes on to demonstrate how executives can identify their highest impact areas for automation, such as virtualization, consolidation, security, provisioning processes and disaster recovery and concludes with a best practice guide on how to select the vendors best capable of automating IT processes.

Access to this expert publication is offered at no charge to readers. Available chapters may be downloaded in PDF format.

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