Understanding Exchange disaster recovery can take a while. The first step, naturally enough, is to gain an understanding of the fundamentals of Exchange protection. Later chapters of this guide will describe the specific technologies you can use to improve the availability and recoverability of your messaging system and its related business services; first, though, we have to start with an explanation of the causes of downtime, the general classes of availability and protection technology, and ways to assess your Exchange environment to determine the most effective methods for you to better protect your Exchange infrastructure.

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